Reviews
My furnace was not working, and I had no heat in my house. The furnace needed a new motor and another new part. I waited over a month for the parts to arrive.
Zilka was kind and forthcoming about the long wait for the parts, but ultimately, having to wait as long as I did with no heat was unacceptable, whatever way you slice it. If I hadn’t had another place to stay, I would have been out of luck.
Also, considering the unacceptably long wait, Zilka should have offered some kind of courtesy discount on SOMETHING. They didn’t offer any such thing.
I stress that the repair workers were excellent. The company was poor.”
“Fantastic work on a complicated steam boiler repiping. All work was done in a careful neat and professional manner. Came in as per estimate. Highly recommended.”
“Jack was friendly and honest when he came to check our furnace out. He tried a few things to see if he could get it running again. He said the furnace was very old and needed to be replaced. I appreciate his honesty and the fact that he tried to get it running again.”
“I called seeking an emergency repair on my boiler that went out unexpectedly in frigid conditions, and Kai helped walk me through what needed to be done! Kai is exceptional in his knowledge and outstanding customer service!”
“Kai did a thorough and outstanding job.”
“Kai was very efficient and professional. He explained what was going on with my furnace.”
“Had a great experience, Jack installed the water heater. He was very professional and explained everything to me. He was very thorough and professional. I highly recommend this company!”
“Prompt, courteous and professional service. He was able to identify and repair the problem quickly on one of the coldest days in Michigan. Wonderful.”
“On time, professional, courteous and efficient! Repairman fixed problem and explained cause of issues to me. Totally satisfied with the entire process of doing these repairs. They get a five star rating for me!!!”
“Good service, courteous, knowledgeable, fair pricing. Overall excellent”
