Other
“The repair workers who came to the house were excellent!
My furnace was not working, and I had no heat in my house. The furnace needed a new motor and another new part. I waited over a month for the parts to arrive.
Zilka was kind and forthcoming about the long wait for the parts, but ultimately, having to wait as long as I did with no heat was unacceptable, whatever way you slice it. If I hadn’t had another place to stay, I would have been out of luck.
Also, considering the unacceptably long wait, Zilka should have offered some kind of courtesy discount on SOMETHING. They didn’t offer any such thing.
I stress that the repair workers were excellent. The company was poor.”
“Jack was friendly and honest when he came to check our furnace out. He tried a few things to see if he could get it running again. He said the furnace was very old and needed to be replaced. I appreciate his honesty and the fact that he tried to get it running again.”
“Prompt, courteous and professional service. He was able to identify and repair the problem quickly on one of the coldest days in Michigan. Wonderful.”
“On time, professional, courteous and efficient! Repairman fixed problem and explained cause of issues to me. Totally satisfied with the entire process of doing these repairs. They get a five star rating for me!!!”
“.My tech Jeremy was professional and friendly. He offered suggestions for other services the company provides.”
“The service member was courteous, thorough and informative.”
“I needed repair of a central air unit at my dad’s house. Made the appointment, the technician was out the next day, and arrived early! She was very polite and professional and after I told her what was going on, she went right to the problem explained to me what needed to be done and made the necessary repair. She was very knowledgeable and oh yeah easy on the eyes too! I would definitely recommend Zilka and use them again.”
“My A/C unit was working, but in need of service. I am happy with the work performed to get everything back to normal. My technician (Jackie) was fast, friendly & knowledgeable. She also gave me information on what I need to do to keep things running smoothly. Jackie is awesome. You have a customer here. Highly recommended…”
“If I have ten hands, I would give her twenty thumbs up. She was so friendly and knowledgeable. She fixed my central air within 10 min. She gave me a lesson on how to work the system because I was doing it all wrong. Thank you, you will be my repair person for life.👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾”
“Great company. Installed my furnace and ac, and does maintenance and repairs. Came home to a very hot house after hours last night. The technician was out within an hour and made the repair. In my experiences, Zilka has always been 100% dependable, fair and accomplished the purpose.”